Outgrown Klaviyo (or our current email/SMS tool)
Support that opens the account instead of sending a help article
Maestra Platform includes a forward-deployed marketer who does the work in the platform, which is what an all-in-one retention marketing platform for ecommerce brands should come with.

64%
reduction in marketing stack costs
Brands running on Maestra

The problem
The personalization ceiling shows up fast.
Once a brand needs more than a subject line swap, the tool's dynamic blocks and segmentation start feeling basic. Quiz data will not connect, stock levels will not differentiate by warehouse, and the visual gap between the brand and its emails gets wider every campaign.
What we hear from brands
Dynamic blocks are too basic and don't meet the brand's visual standards, leading to generic messaging, says a four-person accessories brand
Quiz data isn't connected, and personalization features fall short, adding functionality strains one person's bandwidth, says a bicycle brand on a headless site
Cannot differentiate stock levels between warehouses, so customers see products that aren't available in their market, says an organic kids' clothing brand selling in three regions
The new way
A single platform, not a patchwork
Maestra combines a real-time customer data platform, email, SMS, push, on-site personalization, and loyalty in one system, so a brand's data does not stay locked inside a single channel. Every subscription includes a dedicated forward-deployed marketer, not a separate line item for strategy.
Customer proof
4ocean's emails stopped getting clipped by Gmail
Heavy template markup was pushing messages past the size where Gmail hides the bottom of the email, taking the call to action with it. A leaner editor cut the file size and the whole message reaches the reader again.
30%
reduction in email file size ensuring emails are not clipped
How it works
Access, approvals, and not much else from you
Hand over the keys
Read access to the tools you run today is enough for your marketer to see what has to move.
Answer a few questions
A handful of decisions only you can make, and help with warming the sending domains, is the whole of your involvement.
Approve and go
Everything else is built, tested, and launched for you, which is why brands describe the switch as the smoothest one they have run.
The platform
Why the data model is the product
Most platforms bolt commerce concepts onto a generic contacts table. Maestra starts from orders, catalog, and behavior, which is why segmentation, recommendations, and site personalization read the same customer rather than three approximations of one.

Your forward-deployed marketer
What you can actually ask for
Building or updating flows, creating segments, setting up A/B tests, configuring personalization rules and widgets, chasing a deliverability problem. The list is not a menu of tiers, it is whatever the marketing work is that week.
Flows, segments, widgets, and A/B tests built for you
Deliverability monitored and repaired
Ad-hoc requests, not a ticket allowance
Replace your stack
Loyalty is the one brands regret leaving until last
A rewards program in its own app is a page customers have to seek out. Once it sits beside the campaigns and the profiles, it shows up where the shopper already is.
Replaces
Yotpo
Rebuy
Klaviyo
Attentive
Nosto
What would change on your account
The useful conversation is about your data, your channels, and what a forward-deployed marketer would do in the first month.
